TERMS & CONDITIONS

OUR SERVICE
The Family Heritage Company offer a professional genealogy service, and specialise in the creation of your own personal family heirloom.

FEES
Our current fees applicable are shown in our product listing.

PAYMENTS
Credit card payments are processed through our secure order section. All cheques are made payable to The Family Heritage Company. Any personal details you give to us will not be shared with any other parties.

DELIVERY
Delivery time from the confirmation of receipt of your order is normally 4 - 6 weeks. However a more accurate timetable will be indicated at the time of confirmation of your order.

PROBLEMS & COMPLAINTS
These would be dealt with efficiently and promptly by contacting our office. Your satisfaction is our objective.

CONFIDENTIALITY
All research carried out is strictly controlled and supplied only to our client.